Returns

What to do if you need to return an item to Encore Equestrian.....

At Encore Equestrian our goal is to ensure that you are completely satisfied with your purchase.

We are happy to make exchanges and refunds within 14 days of purchase provided that the item is returned in it's original packaging and condition with all tags intact.  All items must be accompanied by the original invoice.

**  There will be a restocking fee of 25% of the purchase price for returned items which have been special ordered from HKM Germany.